Privacy Policy for Prose Peaks Consultants
Prose Peaks Consultants ("we", "our", or "us") operates this online platform to promote and provide literature-inspired consulting and educational courses, including strategic literature-based consulting, creative writing workshops, curriculum development for literary studies, professional development courses for educators, literary event management, and research and analysis in humanities. This Privacy Policy describes how we collect, use, and share information in connection with our services. Your privacy is critically important to us. We are committed to protecting your personal data and handling it responsibly.
1. Information We Collect
We collect various types of information to provide and improve our services to you.
- Personal Information You Provide: This includes information you provide when you register for an account, enroll in a course, participate in a workshop, request consulting services, subscribe to newsletters, or contact us. This may include your name, email address, postal address, phone number, and payment information.
- Information Collected Automatically: When you visit our site, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This is gathered using technologies such as cookies and web beacons.
- Usage Data: We collect information about how you interact with our services, such as the courses you view, the workshops you attend, your engagement with course materials, and the links you click.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Manage Services: To deliver our strategic literature-based consulting, creative writing workshops, curriculum development, professional development courses, and literary event management services. This includes processing transactions, managing your account, and providing customer support.
- To Personalize Your Experience: To tailor content, course recommendations, and educational resources to your interests and needs.
- To Improve Our Services: To understand how users interact with our site and services, allowing us to enhance functionality, content, and user experience, and for research and analysis in humanities.
- For Communication: To send you updates, newsletters, marketing and promotional materials, and other information that may be of interest to you, based on your preferences. You can opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
- For Security and Legal Compliance: To maintain the security of our site and services, prevent fraud, and comply with legal obligations.
3. Sharing Your Information
We do not sell your personal data. We may share your information with third parties in the following limited circumstances:
- Service Providers: We may engage third-party companies and individuals to facilitate our services (e.g., payment processors, analytics providers, hosting services). These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as a business asset.
4. Data Security
We are committed to protecting the security of your personal data. We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Your Data Protection Rights (GDPR)
If you are a resident of the European Economic Area (EEA) or the UK, you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. Your rights include:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the details provided below.
6. International Data Transfers
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Singapore and choose to provide information to us, please note that we transfer the data, including personal data, to Singapore and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
7. Children's Privacy
Our services are not intended for individuals under the age of 16 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your Children have provided us with personal data, please contact us. If we become aware that we have collected personal data from Children without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Prose Peaks Consultants
Keppel Terminal Avenue,
Singapore, 099422
Singapore